Airports have a lot to offer their passengers — but it's not always clear where to look. PEP integrates all of your services into one convenient platform for your guests.
Give passengers a connected, intuitive digital experience that brings together everything they need—parking, retail, security wait times, accessibility support, loyalty programs, and more. PEP simplifies the journey from curb to gate by consolidating services into one mobile-friendly interface, powered by AI and refined by UX experts.
Parking, retail, wait times, loyalty, and services—unified in one mobile-friendly hub.
AI-powered guidance that simplifies every step of the passenger journey.
Shops, dining, and services connected directly to every passenger's device.
The convenience of a connected travel universe in the palm of your hand. All of the airport's services and partner offerings—reservations, interactive maps, real-time travel updates, marketplace, loyalty, promotions and accessibility assistance—in one seamless platform, crafted by AI and UX experts to deliver a smooth, intuitive journey from curb to gate.
Empower passengers to plan their journey based on real needs—traveling with children, pets, or checked bags. Tailoring the airport experience helps passengers arrive prepared, move through the terminal with less confusion, and spend more time in concession areas.
Every reservable service—lounges, parking, meet & greet, accessibility assistance, and more—available through one platform. Even if some services aren't fully digitized yet, our system bridges the gap with clear booking instructions and assisted pathways.
Provide seamless support for passengers with mobility challenges, ensuring their journey is as smooth and enjoyable as possible from the moment they arrive.
Make arrivals effortless: live luggage info, local attractions, rideshare ordering, and terminal navigation—all from one seamless app designed to enhance your airport's arrival experience.
PEP brings reservations, wayfinding, flight updates, and your marketplace into one seamless digital hub—so travelers explore, plan, and shop with confidence.
A front-end for travelers to explore, plan, and shop—every airport offering, one tap away.
Improves satisfaction and reduces stress with real-time info, wayfinding, and airport-wide reservations.
Delivers DM commerce and OI crowd estimates in real time, and feeds engagement signals back to CI & EI.
See how the Passenger Experience Platform transforms your travelers’ journey from curb to gate.
.png)
