AI Modules
The Digital Marketplace lets travelers browse, order, and reserve across your airport’s shops and services—while giving you real-time insights into preferences, behaviors, and trends.
Passengers browse multiple stores via their mobile device or tablet directly from the airport's website or through QR codes displayed at key touchpoints.
They select items and checkout using a unified shopping cart, with payment options that include loyalty points, digital wallets, and guest checkout options.
Concessionaires receive the order in real-time, complete with pick-up or delivery details, and the passenger is notified via SMS or app alerts when their order is ready.
Passengers collect their items at designated pick-up locations or have them delivered straight to their gate or lounge.
A feature for dine-in locations, guests can scan a QR code to view the menu and get their order started
Manage products, inventory, discounts, and pricing from a single dashboard. This centralized system simplifies day-to-day operations for concessionaires, enabling them to offer consistent, high-quality service across the airport.
Passengers can browse multiple stores and make purchases in a single, streamlined checkout experience-no more hopping between vendors.
Stay on top of stock levels with POS integration that syncs concessionaire inventory in real-time, reducing operational friction and improving the passenger experience.
Increase sales with intelligent, AI-driven recommendations. Tailored offers, combos, and product suggestions are dynamically generated based on passenger preferences, purchasing habits, and inventory.
Our platform supports delivery logistics with your chosen delivery partner.
Our Digital Marketplace doesn’t need to be downloaded onto a device to be used and passengers have the option of checking out in guest mode to skip setting up a profile - all to minimize barriers to entry.
Offer products that complement each other and ensure passengers get everything they want from your marketplace - all while maximizing cart value and building loyalty.
While each module offers real, immediate value on its own, their true potential is unlocked when deployed together. Combine data, personalization, engagement, and commerce for a fully connected airport that adapts and performs. Here are some examples:
With real-time inventory updates and a centralized management system, concessionaires spend less time on operational tasks and more time serving customers, improving overall efficiency.
Deliver tailored offers and personalized shopping experiences based on real-time data and preferences, increasing customer loyalty and satisfaction.
The FetchyFox Digital Marketplace is fully customizable to meet the unique needs of your airport and concessionaires. From dynamic pricing to custom dashboards, our platform grows with your airport.
By providing passengers with an easy-to-use, all-in-one shopping platform, you encourage more spontaneous purchases and higher average spend. The AI-driven recommendations ensure passengers find exactly what they need-or discover something new.
Keep passengers informed with instant updates on flight status, gate changes, and boarding times, reducing stress and enhancing the travel experience.
Provide seamless support for passengers with mobility challenges, ensuring their journey is as smooth and enjoyable as possible.
Travelers can enjoy familiar pre-order, pickup, delivery and reservation based experiences at your airport.
The FetchyFox Digital Marketplace is an AI-powered platform that connects airport concessionaires with passengers, offering a seamless shopping experience through features like real-time inventory, personalized recommendations, and multi-store checkout.
Our platform integrates directly with your existing POS and inventory systems, ensuring real-time updates and smooth operations without the need for major system overhauls.
No app download is required! The Digital Marketplace is a Progressive Web App (PWA), accessible via the airport's website or QR codes, making it easy for passengers to browse, shop, and checkout.
Yes! Passengers can choose to pick up their orders at designated locations or opt for delivery to their gate or lounge, ensuring maximum convenience.
Concessionaires get access to a centralized dashboard to manage products, inventory, discounts, and pricing. The platform also provides AI-driven insights to optimize sales and operations.
Absolutely! From personalized passenger experiences to dynamic pricing and tailored dashboards, the FetchyFox Digital Marketplace is built to adapt to your airport's specific requirements.
Contact us to request a demo or learn more about how the Digital Marketplace can transform your airport’s shopping experience. Our team will guide you through the setup and integration process.
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