Frequently Asked Questions
Can we start with just one module?
Yes. Our platform is designed to be modular. Whether you need just the Digital Marketplace or want to start with Operational Intelligence, you can start anywhere.
How are FetchyFox solutions tailored to airports?
Our platforms are built specifically for airports, integrating seamlessly with existing systems like POS, loyalty programs, and operations tools. We focus on delivering solutions that meet the unique needs of airport operators and concessionaires
What happens if we want to add more modules later?
Each module connects easily to the others. Adding more is simple and doesn’t require system overhauls.
How does FetchyFox prioritize data security?
We adhere to industry-leading security standards, ensuring that all data collected and processed through our platforms is anonymized and encrypted to be secure and compliant with regulations
Will your platform integrate with our existing systems?
Absolutely. FetchyFox modules are built with open APIs and common data standards for maximum interoperability.
How long does it take to deploy a module?
Timelines vary by module, but most implementations take between 1–12 weeks depending on airport size and internal processes.
Is this a SaaS solution or do we host it ourselves?
Our platform is fully cloud-based (multi-cloud capable) and delivered via SaaS, minimizing your IT overhead.
What kinds of airports use your platform?
From regional hubs to major international gateways, our customers span all sizes. The modular nature makes it a fit for any stage of digital maturity.
Is this a SaaS solution or do we host it ourselves?
We follow industry-leading best practices and hold SOC 2 and ISO certifications. Our platform includes robust data hygiene and privacy controls.
Can we customize modules to suit our airport?
Yes. Each module offers configuration options so it aligns with your operations, branding, and commercial strategy.