The Only AI-Driven Experience and

Contactless Commerce™ Platform

for Airports to Delight their Guests

Our expertise in serving those with reduced mobility has been expanded to service the entire airport community with

safe, contactless ordering and delivery of goods and services

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“This was the best treatment I ever had at an Airport, I’m very happy about this service…”

At the center of

Your Airport's Digital Transformation

Part of the solution to stabilize, reopen and grow into the next normal

Inclusive Access

Equitable commerce experience to underserved guests

Elevated Customer Experience

Contactless convenience that passengers trust

Seamless Integration

Supports all POS and existing digital assets

Flexible Operations

Airport chooses operating partner

Transparency that Counts

Situational Awareness with 360 degree view of real-time activity

Accountability & Oversight

Ensure consistent, quality service

Lightning Fast

Up and running in a matter of days

Safe & Secure

AI Data provides customer behavioral insights in the cloud

Privacy by Default

Built in accordance with privacy regulations

FetchyFox is the first solution that bridges the in-person customer experience with the benefits of a digital transformation to better serve every stakeholder. Through AI, automation and beautiful design, FetchyFox enables new digital services to delight your guests like never before.

OUR PLATFORM

Welcome passengers back to travel with an inclusive, seamless and contactless experience

Comfort Concierge™

Providing an equitable experience for all of your guests

The Comfort Concierge™ facilitates contactless ordering for Passengers with Reduced Mobility (PRM), hidden disabilities and special assistance requirements. Welcome passengers with a friendly, one-on-one, inclusive commerce experience.

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Digital Airport Marketplace™

FetchyFox provides an e-commerce platform servicing all your airports needs

A frictionless and familiar shopping experience awaits your guests. Easily launch a fully-loaded Contactless Commerce™ experience. A seamless, modern design coupled with AI powered recommendations provides a curated and personalized experience for each and every traveler.

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Insight Science™

The Traveler Fingerprint™ and executive insights

The customer may have just arrived at your airport, but we remember them. Insight Science™ can see patterns that emerge in aggregate customer behavior, purchase habits and preferences.

Airports can use the AI data to drive decisions, plan terminals, and anticipate the future desires of the - always evolving - modern traveler. Supplement existing outlets with cost effective Virtual Storefronts and Ghost Kitchens based on intelligence.

When We Know Better, We Do Better

Edinburgh Airport Leads with Social Responsibility

"Regardless of mobility, all passengers can now engage with airport services at Edinburgh...The results from EDI’s accessibility initiatives have been phenomenal and it is heart-warming to witness an airport dedicate extensive resources to ensure all passengers are catered for.

One PRM who reviewed the FetchyFox solution said ‘she felt like a queen at Edinburgh Airport’. This is customer feedback all airports should aspire to.” - Tara Nolan, International Airport Review, Nov 2019

Winner Best Accessibility Initiative

"FetchyFox has an undeniable commitment to frictionless design and customer experience. The PRM Concierge has helped Edinburgh dramatically improve customer satisfaction, appreciation and passenger experience. It was fully up and running within days and has been very easy for our staff and commercial partners to work with."

-Ross Gilpin, Edinburgh Airport