The Only AI-Driven Experience and
Contactless Commerce™ Platform
for Airports to Delight their Guests
Our expertise in serving those with reduced mobility has been expanded to service the entire airport community with
safe, contactless ordering and delivery of goods and services
At the center of
Your Airport's Digital Transformation
Part of the solution to stabilize, reopen and grow into the next normal
Inclusive Access
Equitable commerce experience to underserved guests
Elevated Customer Experience
Contactless convenience that passengers trust
Seamless Integration
Supports all POS and existing digital assets
Flexible Operations
Airport chooses operating partner
Transparency that Counts
Situational Awareness with 360 degree view of real-time activity
Accountability & Oversight
Ensure consistent, quality service
Lightning Fast
Up and running in a matter of days
Safe & Secure
AI Data provides customer behavioral insights in the cloud
Privacy by Default
Built in accordance with privacy regulations
FetchyFox is the first solution that bridges the in-person customer experience with the benefits of a digital transformation to better serve every stakeholder. Through AI, automation and beautiful design, FetchyFox enables new digital services to delight your guests like never before.
OUR PLATFORM
Welcome passengers back to travel with an inclusive, seamless and contactless experience
Comfort Concierge™
Providing an equitable experience for all of your guests
The Comfort Concierge™ facilitates contactless ordering for Passengers with Reduced Mobility (PRM), hidden disabilities and special assistance requirements. Welcome passengers with a friendly, one-on-one, inclusive commerce experience.
Digital Airport Marketplace™
FetchyFox provides an e-commerce platform servicing all your airports needs
A frictionless and familiar shopping experience awaits your guests. Easily launch a fully-loaded Contactless Commerce™ experience. A seamless, modern design coupled with AI powered recommendations provides a curated and personalized experience for each and every traveler.
Insight Science™
The Traveler Fingerprint™ and executive insights
The customer may have just arrived at your airport, but we remember them. Insight Science™ can see patterns that emerge in aggregate customer behavior, purchase habits and preferences.
Airports can use the AI data to drive decisions, plan terminals, and anticipate the future desires of the - always evolving - modern traveler. Supplement existing outlets with cost effective Virtual Storefronts and Ghost Kitchens based on intelligence.
When We Know Better, We Do Better
Edinburgh Airport Leads with Social Responsibility
"Regardless of mobility, all passengers can now engage with airport services at Edinburgh...The results from EDI’s accessibility initiatives have been phenomenal and it is heart-warming to witness an airport dedicate extensive resources to ensure all passengers are catered for.
One PRM who reviewed the FetchyFox solution said ‘she felt like a queen at Edinburgh Airport’. This is customer feedback all airports should aspire to.” - Tara Nolan, International Airport Review, Nov 2019
Winner Best Accessibility Initiative
"FetchyFox has an undeniable commitment to frictionless design and customer experience. The PRM Concierge has helped Edinburgh dramatically improve customer satisfaction, appreciation and passenger experience. It was fully up and running within days and has been very easy for our staff and commercial partners to work with."
-Ross Gilpin, Edinburgh Airport
Together we can make a difference
